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Support Services

Sto Technical Support Services

Sto Corp. provides a range of technical support services for the products we manufacture. Our seasoned staff of professionals is unmatched in the industries we serve. Our commitment is to provide outstanding technical support via the internet, over the telephone or in the field.

Promptness, accuracy and reliability are the hallmarks of our service. By using Sto’s Technical Support Services, Architects, Engineers, Building Owners, Developers and Contractors have benefited with improved design details, clarification on code compliance, confirmation of product compatibility and testing, and solutions for building envelope performance

Sto Tech Help Desk



Submit a support question to our technical support staff.

TECHNICAL SERVICES

Plan Review

We can assist you in resolving complex details, avoiding code conflicts and identifying practical construction alternatives.

Detail Drawings

A comprehensive library of guide details. These technical illustrations assist a design professional for project details.

Wall Analysis

Dew point, freeze point, normal ‘R’ value, and wall thickness calculation to assist in avoiding condensation potential in wall assemblies.

Testing & Approvals

Extensive and rigorous testing of products to conform to regulatory requirements.

Product Education

Your local Sto representative can arrange for in-person support and classroom or field application guidance.

Toll-free Assistance

Call us, we are ready to assist. We are available from 8:00 AM to 5:00 PM Eastern for on demand response to technical questions.

Specifications

A complete library of guide specifications for all of our systems available online in our Documentation Centre.

Technical Publications

The Sto Tech Hotlines feature important information for Sto products and technology as well as building science and industry issues.

Warranty Administration

Warranties issued by your local distributors for Continuous Insulation (ci), Stucco, Air & Moisture Barriers, Coatings and reStore.

Continuing Education

Programs to offer AIA Learning Units and Professional Development Hours.

Sto Studio Services

Sto Studio is a unique visual service that facilitates design and colour decisions. With Sto Studio’s full-colour, professional grade renderings, you can see your building as it would look in different design scenarios.

Sto Studio can create a complete façade colour and material concept for your building and generate a series of colour renderings that will help you select the most appealing aesthetic option for your building: an invaluable insight into your finished construction project.

Sto Studio



Sto Studio is a unique visual service that facilitates design and colour decisions with professional-grade renderings.

DESIGN SERVICES

Sto Studio Consultation

Work directly with a Sto Studio specialist to evaluate the needs of your project.

Conceptualize your Project

Using your colour and material selections, the Sto Studio specialist will create a rendering portfolio of your project.

Submit Project Info Online

Use our convenient online form to submit project documents to get started.

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(416) 855-0460

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TECHNICAL HELP DESK


Operating Hours:
Monday-Friday | 8:00 am – 5:00 pm (EST)


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Sto Canada Ltd.
Sales Centre Toronto
1821 Albion Road
Unit 1-2
Etobicoke, ON
M9W 5W8
Phone: (416) 855-0460